Reference

How We Handle Your Account Information

We collect what we need to run your account, process deposits through bKash, Nagad, Rocket, and keep your login secure. This policy covers what we gather, how we use it, and the choices you have over your data.

Account registration dataPayment transaction recordsDevice & session logsCommunication historyCookie preferences
bet1x How We Handle Your Account Information
POLICY CONTACT

Questions About Your Data

If you want to request a copy of your data, ask us to delete specific records, or update your contact details, reach us through the channels below. We handle data requests within fifteen business days.

Privacy Enquiries Send your data access, correction, or deletion request to our support team. Include your registered mobile number and account email so we can verify your identity before processing the request.
Account Settings Log in to your account dashboard and open the privacy section to review what data we hold, download your transaction history, or adjust your marketing preferences without contacting support.
Cookie Control Use the cookie banner at the bottom of the page to accept or reject analytics and marketing cookies. Essential cookies that keep you logged in and secure your session cannot be disabled.
DATA SAFEGUARDS

How We Protect Your Information

We encrypt your login credentials and payment data in transit and at rest. Session tokens expire after twenty minutes of inactivity. Our payment processors handle bKash, Nagad, Rocket details under their own security standards; we never store your wallet PIN.

Encryption Standards

Every login, deposit, and withdrawal request travels over an encrypted connection. We hash passwords with a one-way algorithm so even our team cannot read them. Payment credentials are tokenised before they reach our servers.

Data Retention

We keep transaction records for the period required by financial regulations in eligible regions. Marketing contact details are deleted within ninety days of account closure. Session logs are archived after six months.

Third-Party Sharing

We share your payment details only with bKash, Nagad, Rocket processors to complete deposits and withdrawals. We do not sell data to advertisers. Game providers receive anonymised session data to calculate fairness metrics.

Your Rights

You can request a copy of your data, ask us to correct inaccurate records, or delete your account entirely. Contact our support team with your registered mobile number to start a data request.

Common Privacy Questions

We collect your mobile number, email address, and the payment method you choose for deposits. We also log your device type and IP address to secure your session and detect unauthorised login attempts.

We send your wallet number to the payment processor to complete deposits and withdrawals. We do not store your wallet PIN or OTP codes. Transaction records are kept for regulatory compliance in eligible regions.

Yes. Log in to your account, open the privacy section in settings, and click the download button. You will receive a file with your registration details, transaction history, and communication logs within forty-eight hours.

We share payment details only with bKash, Nagad, Rocket processors to handle deposits and withdrawals. Game providers receive anonymised session data. We do not sell your information to advertisers or marketing platforms.

We retain transaction records for the period required by financial regulations in eligible regions. Marketing contact details are deleted within ninety days of account closure. Session logs are archived after six months.

Contact our support team with your registered mobile number and request account closure. We will delete your marketing details within ninety days and archive transaction records as required by regulation in eligible regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.